I bet this has GOT to make Sony very happy. Sony had a small issue with the launch of the PS4 and MIcrosoft is not exempt with the Xbox One. No word yet on how big of a deal this is. On the heals of the news that Microsoft out-sold Sony in the first 24-hour period, this takes some of the limelight off of the jolly green giant. Hopefully this isn't widespread. We'll keep you updated with details.
"We know that with a hardware launch of this magnitude customers will have questions and we have many avenues for customers to get the answers they need and get back in the game as soon as possible," Microsoft told IGN. "Rest assured we plan to take care of our customers. Any customer who believes they are experiencing an issue with their Xbox One should reach out to us through Xbox Support."