Thursday, 18 December 2014 14:55
As you've probably noticed, there is nothing I enjoy than a good social media fight. Viber (a Skype-like competitor) recently started getting flagged by ESET (virus detector) and decided the best way to deal with it was to take to Twitter and publically announce that #EsetSucks and to get a better antivirus detector. ESET offered one of the best Twitter comebacks by posting some of Viber's code and showing why they are being blocked (silent downloads and sending statistics).
You would think that companies would eventually learn that going to Twitter to "shame" other companies rarely works, I guess someone forgot to pass that note along to Viber....
Neowin has more on this 'digital upercut' that ESET sent Viber
What Viber wasn't expecting, however, was for ESET to respond, and the response was as classy as it can get. ESET tweeted back its own image, this time, however, it was an image of the Viber installer's source code showing silent downloads and silent statistics being sent back to Viber, and a message from ESET saying that their users' privacy comes first. Oh, and they also included an "#esetDOESNTsuck" hashtag at the end of their tweet.